At Flare, we deliver top-notch Business Process Outsourcing (BPO) services tailored to the logistics, supply chain, and freight forwarding industries across North America.
Our mission is to empower your business with innovative solutions, enabling you to streamline operations, reduce costs, and focus on what you do best
Unlock seamless logistics management with our team of experts. From pricing and booking to billing and recovery, we've got you covered. Experience the difference with our tailored solutions.
Pricing Proposal
We procure freight prices from your vendors, prepare competitive proposals for your customers, and follow up internally and externally to help you close deals.
Booking & Documentation
Our experts place bookings and timely secure spaces with truckers, shipping lines, airlines, and customs brokers and prepare B/Ls, manifests, certificates of origin, and other essential documents.
Customer Support
Provide exceptional customer service to your clients through Flare's dedicated team adept at handling inquiries, tracking shipments, and proactively resolving any issues that may arise.
Billing & Accounting
Our teams support with complete Job Costing including AR&AP workflows, Bookkeeping, Bank Reconciliation, and Financial Reporting. Our data teams can also help with dashboarding and financial visibility for our customers.
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Flare Tech is your North American partner for logistics, supply chain, and freight forwarding excellence. Our tailored BPO solutions streamline operations, cut costs, & drive growth. With innovative strategies & deep industry expertise, we empower you to focus on your core business.
We are a leading provider of BPO solutions specifically tailored to the unique needs of e-commerce businesses. Our team of experienced professionals possesses a deep understanding of the intricacies of online retail operations.
Product Cataloging
Our team meticulously creates high-quality product catalogs, including detailed descriptions, captivating images, and accurate specification listings. This ensures your products are showcased effectively on your online store and marketplaces, attracting more customers and boosting sales.
Inventory Management
Maintaining optimal inventory levels is critical. Our BPO team provides comprehensive inventory control, including stock level monitoring, order fulfillment updates, and detailed reporting.
Order Fullfillment
Flare ensures seamless order management. We efficiently handle tasks like processing payments, and coordinating with shipping carriers to guarantee timely delivery to your customers.
Customer Service
We provide exceptional customer service through a dedicated team of representatives. They expertly handle customer inquiries, promptly resolve any issues that may arise, and efficiently manage returns or exchanges. This ensures a positive brand reputation and fosters customer loyalty.
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Our expert team of accountants provides end-to-end accounting BPO solutions for bookkeeping, data entry, transaction processing, documentation management, expense tracking, management reporting, and KPI tracking.
From managing accounts payable and receivable to expense claims and budget tracking, we provide meticulous support to keep your books upto date, accurate and compliant.
Bookkeeping
Our team will record daily financial transactions, manage accounts payable and receivable, reconcile bank statements, and maintain the general ledger.
Accounts Management
Our team efficiently handles vendor payments, customer invoicing, and collections and reconciliations to keep your books upto date.
Payroll Processing
We prepare payroll, taxes, and generate paychecks for your employees
Financial Reporting & Analysis
We generate regular financial reports and provide insights to help you make informed business decisions.
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Our comprehensive support solutions address the challenges of traditional call centers, email, live chat, social media, and multilingual support services.
We reduce customer support costs by implementing chatbots, AI-powered virtual assistants, and expert support staff while improving response times and customer experience.
Omnichannel Supportoposal
We offer support via variety of channels for customers, including phone, email, live chat, and social media. This flexibility ensures your customers can connect with us on their preferred platform, fostering convenience and accessibility.
Upsell Customers
We upsell your services on customer support channels, creating more value from the engagement and developing relationships across multiple touch points of the lifecycle of your customers.
Closed Loop Customer Experience
We implement the right stack of technology for you to consistently and proactively seek feedback from customers and convert customer insights into a strategy for better and loyal customer relationships while increasing the lifetime value of customers.
Closed Loop Customer Experience
We implement the right stack of technology for you to consistently and proactively seek feedback from customers and convert customer insights into a strategy for better and loyal customer relationships while increasing the lifetime value of customers.
In today's data-driven world, businesses that leverage the power of information gain a significant competitive edge. Flare Technologies empowers you to harness the potential of your data through comprehensive data analytics services
Data Entry & Processing
Our skilled team captures and processes your data, ensuring its accuracy and consistency for seamless integration into your analytics systems.
Data Integration
We can seamlessly collect data from various sources, including customer records, financial transactions, website traffic, and social media platforms, ensuring a comprehensive data pool for analysis.
Business Intelligence & Visualization
Gain real-time insights into your business operations and unlock the power of data for strategic decision-making. We transform data into compelling visualizations to help you capture business snapshots.
Development & Management
Our database management experts design, develop and maintain your database infrastructure ensuring your database is organized, secure, and scalable for business needs.
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